Quality policy
Our mission is to provide our customers with comprehensive services in a fast and professional manner.
We aim to be recognized for the quality of our services and to ensure the satisfaction of all our customers. Our quality policy is interwoven with our other company policies to ensure compliance with our customers’ requirements and expectations by:
- efficient control of services;
- continuous improvement of processes and activities;
- prevention of potential deficiencies;
- increasing the responsibility and involvement of all staff;
- policy to prevent and combat corruption and bribery;
- effective management of risks and opportunities.
Our management is committed to maintain and continuously improve the Quality Management System and to apply the requirements of this system responsibly and efficiently, including those related to human, material, financial and information resources.
The main purpose of quality management is to ensure the performance of the company in all its dimensions through an internal organisational system.
To ensure the effectiveness of our strategic objectives, including specific concrete measures, their implementation and maintenance, we regularly review management and establish and implement the necessary corrections and corrective actions.
We are convinced that the improvement of the Quality Management System will lead to the profitability of the company and to securing an important position in the market.
We are committed to the requirements of the international standard ISO 9001:2015 and to comply with the strategic objectives pursued, which are periodically verified and monitored in management reviews.
Sincerely, Nicolae TUDOR Administrator